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The most basic use of a Neteller account for poker players is transferring
money to and from sites. From the cashier page of most sites, Neteller is a
deposit or withdrawal option. If you do not see Neteller listed, you may need
to register your Neteller account with the cashier. Email customer service for
details.
When withdrawing from a merchant (poker site) onto Neteller, the availability
of funds is dependent on the cashier at the merchant. Some sites offer instant
withdrawals. In those cases, you will see the funds in your Neteller account
almost instantly. Neteller accounts are credited and debited virtually
instantly.
There are no fees for standard deposits to (or withdrawals from) Neteller
merchants, including poker sites.
Funding Your Neteller Account: Instacash
Neteller account holders have the option of using Instacash to fund their
account. All Neteller account holders with a registered, confirmed bank
account have a credit limit for Instacash established. In most cases this is
$750. Instacash can be used to receive funds from your registered bank account
through an EFT transaction. You are able to use the funds instantly even
though it may take 1-3 business days until your checking account is debited.
Instacash requires an 8.9% service fee. If you perform the transaction
directly on the Neteller site, you will have to pay this amount personally (it
is withheld from your deposit). If you use the cashier page of poker sites
that allow Instacash, they will cover the 8.9% service fee. Some sites pay the
service fee, but credit it to your account as a bonus that must be cleared.
The service fee insures Neteller’s risk of insufficient funds.
To use a site’s cashier window to fund via Instacash, select “Neteller” as
your funding option. Enter your twelve digit Account ID and your six digit
Secure ID. There is usually a check box for “Use Instacash.” Check that box
and enter the last four digits of the checking account number you have on file
at Neteller.
Funding Your Neteller Account: EFT Deposit
Once you have registered a bank account, you can go to the Neteller website
and initiate an EFT Deposit. This allows you to add funds to your account
without any fees. Simply click the “Deposit” tab on the Neteller account page
to access this option. It will take 2-3 days for the Electronic Funds
Transaction to be presented to your bank. After Neteller is notified that the
EFT was successful, they credit your account. The entire process takes 4-5
days, but Neteller’s risk is limited, so there is no fee for this transaction.
Funding Your Neteller Account: Credit Cards
Neteller accepts Visa credit cards to fund your account. Many North American
credit card companies restrict transactions with gaming sites, and even though
Neteller is not a gaming site, sometimes those transactions are disallowed.
Many credit card operators that do not restrict these transactions treat them
as cash advances, which can have higher interest rates and fees associated. If
you have an option other than credit card, it is better to use that.
Funding Your Neteller Account: Bank Wire
Bank wire fees make this the least desirable option, unless you are in a
location where Neteller is unable to establish electronic banking. In this
case, contact Neteller for wire details.
Funding Your Neteller Account: the Neteller Card
The Neteller Card is an ATM card. Cash deposits into ATMs can be made with
this card. Once the deposit is credited (1-3 business days), the funds can be
moved from your Neteller Card account to your regular Neteller account (see
withdrawal – Neteller Card below for details).
Withdrawing from Neteller: Bank Draft
You can receive a check from Neteller for any amount up to the balance in your
account by clicking the “Withdrawal” tab on the accounts page. You have the
option of standard mail delivery (up to two weeks) or FedEx overnight delivery
service (not available in all locations). The service fee of $11 is withheld
from the check for FedEx service. There is no fee to withdraw by check for
standard delivery. Customers in the United States receive a check drawn on a
US bank, so deposits are not held for inordinate times.
Withdrawing from Neteller: EFT
This is the best option, since there is no charge to withdraw, and EFT
transactions are usually completed in 1-3 business days. Withdrawing is simple
and convenient using this method.
Withdrawing from Neteller: the Neteller Card
The fastest option to receive funds from Neteller is to have a Neteller Card.
This is a stored value card that is used just like an ATM card. It is issued
on an American bank for US customers and can be used at Star and Pulse ATMs.
It can also be used at most POS (point of sale) terminals that allow debit
card transaction.
You request a Neteller card directly from the accounts page at the site. The
card is mailed to you in about a week, and will include a PIN (personal
identification number) that you use when making POS or ATM transactions.
It is important to note that the Neteller Card account is separate from the
regular Neteller account. Although funds do move quickly between the two
accounts (usually within minutes), the customer must initiate the transaction
manually. You cannot use the Card to access funds directly from your regular
Neteller account.
Once you receive the card in the mail, you can select “Neteller Card” from the
withdrawal page. You are charged a $2 fee to put funds on your card, but the
card can then be used at any ATM or POS to make purchases or receive cash. ATM
transactions incur a small fee, and the ATM owner may charge an additional
fee.
The fees for using the Neteller Card are small considering the incredible
speed at which you can get cash. It is also possible to make deposits to the
Neteller Card using ATMs. The funds can then be switched to the regular
Neteller account from the deposit page.
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