I've recieved two emails from
titan so far, one last night at 12:50 AM
Subject: We have receieved your Email.
Dear Guest,
Thank you for choosing
Titan Poker.
We would like to confirm that we have received your email and it has been
forwarded to the relevant department. You will be contacted as soon as possible
with further information. In the meantime, we kindly ask for your patience and
cooperation in handling this matter.
If you have any questions, concerns, or comments, please don't hesitate to
contact the
Titan Poker Support team 24 hours a day/7 days a week via one of the
following methods:
Online Chat Support: available in the casino lobby
Email:
support@titanpoker.com
Toll Free phone (US and Canada only): 1-866-636-3510
Toll Free fax (US and Canada only): 1-866-289-1346
International Phone: +632-845-9017
International Fax: +632-845-9018
Best regards,
The
Titan Poker Team
Become a Legend at
Titan Poker http://www.titanpoker.com/
/email
Second one i recieved 23 hours and 50 mintues after the last
Subject: re: Pictures of a Photo id/proof of address. [#1330404]
Dear Guest,
Thank you for contacting the
Titan Poker Support Team.
This is an automated response letting you know that we have just received your email containing the subject:
"Pictures of a Photo id/proof of address.".
In a very short time one of our representatives will respond to your request.
Titan Poker is committed to serve all our customers 24hrs a day, 7 days a week.
Thank you once again for your patience and patronage. One of our representatives will immediately contact you.
Sincerely,
Customer Support Manager
Titan Poker
/email
That was nearly 5 hours ago clearly a very short time! I really hope this matter is resloved by the end of the day.