I would like to take this opportunity to clear up a few things about your cashin
that we have allowed to go through. All depositing players are processed
without any delay, with no problems. You have had your account with
DreamPoker for a number of months, playing on free money won in Freerolls
from various tournaments and other games.
A purchase could have been made anytime by yourself during this period and
if one was made during these months, your cashin from this time would have
gone through without any delays.
Every player knows that with bonuses and free money there are terms
and conditions, so for any player to continually play on free money
without even attempting to meet wagering and then complain about
us not willing to honor any cashins and then to say we "suck" afterwards
is unfair and not justifiable.
We understand that a player might feel cheated or unfairly treated but this
is not applicable is this case because we have played by rules and we had to
adopt to protect our business from bonus hunters and fraud groups that are
out steal money from poker rooms.
Each player that steps through our doors is welcomed and given free
money, which comes from our pockets allowing them the opportunity
to "try out" our poker room with no strings attached when playing
however when a player tries to withdraw then certain rules do apply.