Things have improved greatly today in terms of their customer support. I received 3 emails in the last 12 hours. They have made some changes, as a result of beta tester complaints.
1 - All the money you have earned can be played on their site
2 - Only money earned above your beta balance can be w/d (min $25)
3 - To earn your beta testing balance you need to meed their reward requirements.
I don't expect to earn much of my money back given the high restrictions to their rewards program, but maybe I can win something above my balance and use that money for other things.
I am still a little concerned about depositing in the account as I fear if my account drops below this beta amount I may not be able to w/d it. More questions for Tropical.
GL at the tables. |