[ad1129]

So my account gets frozen yesterday. I had a 150 withdrawal being cleared before they froze my account, the request was made 45 hours prior to the time my account got locked, the avg neteller cashout is 48 hours. Of course it wasn't cleared. I sent 4 emails to titan within the last 24 hours and have not had a single one returned, i will be calling them shortly after i'm done eating. I also have won my way into the super sat for the WPT Legends of Poker hopefully, this matter is cleared up by then.

[iceberg]

Ouch. No reasons given?
That's a kick in the left one !!

[godlikev]

they did that to me to...when i first widrawhed..i mailed them nd they unfrozen my acount in one week

[ad1129]

I just got off the phone, suprisingly titan live support was actually helpful. They went proof of my billing address and a valid photo id. I can take a picture via a digital camera and attach it to an e-mail they said. Shouldn't be to hard, i'll keep you guys updated.

[madmax155]

good luck with that problem dude, had a similar problem on true poker

[Lytspeed]

Originally Posted by ad1129

I just got off the phone, suprisingly titan live support was actually helpful. They went proof of my billing address and a valid photo id. I can take a picture via a digital camera and attach it to an e-mail they said. Shouldn't be to hard, i'll keep you guys updated.

It sounds like it's getting resolved, but I don't understand why they froze your account in the first place. Not cool.

[IvanDrago]

Yeah I there are several things on TitanPoker i dont like, like for example. I have been there since December and i cant even transfer 1$ to a friend. I talked to there live support and she told me that i need to talk to there support team and give them proof that is it who i say i am. They wanted a picture of my drivers liscence, a bill...etc. So i asked them if I could confirm with them over the phone that this is who i say i am, but they said no i had to do it this way. What is the point of even having a phone number for them, then lol. They are pretty stupid no doubt. But I do love that there is a lot of fish there and a small site so there multi-tournaments are small, and its an easy cleanup game.

-Drago

To the End!

[gn2056]

is corrupt as hell doesnt surprise me they try to jack you when u cashout, all the ipoker sites software is shady as hell.

[Rekinu]

Every time when i have 10 10 on Titan i lose. I can not believe that.(

[ad1129]

Emailed them my passport/water bill today, i'll hope they respond in less than 72 hours like last time.